A Library, every day closer to its users
The Externado Library presents its new means of communication, with which it hopes to provide swift service and resolve basic or specialized concerns by connecting users with virtual 'referents.'
Starting Wednesday, April 15, 2020, users can access the Library service through four WhatsApp lines that will be operational as follows:
| Suggested query type | Enabled lines | Service schedule | Service days schedule |
|
Services |
3164783928 | 7:00 a.m. a 2:30 p.m. | Monday through Friday |
| 8:00 a.m. a 5:00 p.m. | Saturdays, every two weeks, starting April 25 | ||
| 3057589275 | 2:30 a 9:00 p.m. | Monday through Friday | |
| 8:00 a.m. a 5:00 p.m. | Saturdays, every two weeks, starting April 25 | ||
| Loans | 3112054989 | 7:00 a.m. a 2:30 p.m. | Monday through Friday |
| 8:00 a.m. a 5:00 p.m. | Saturdays, every two weeks, starting April 25 | ||
| 3057615241 | 2:30 a 9:00 p.m. | Monday through Friday | |
| 8:00 a.m. a 5:00 p.m. | Saturdays, every two weeks, starting April 25 |
Please keep in mind that these lines will only be operational as indicated, for exclusive WhatsApp service. This medium hopes to complement the newly created Library virtual reference service, where telephone lines, emails, and Zoom channels have also been set up for specialized consultations.