Technology at the service of the community

The Externado Society, Government, and Information Technologies Department-Observatory held a Forum on digital citizen services and intelligent territories to discuss Decree 1413 of 2017.

In August 2017, President Juan Manuel Santos signed Decree 1413 of 2017 on digital citizen services, which, he stated, would revolutionize the digital Government in Colombia and facilitate individuals and organizations’ access to public administration.

The above was one of the topics addressed by the guest speakers, which included Héctor García, President of Certicámara, the open digital certification entity promoting secure e-commerce, and representatives from the Ministry of Information and Communications Technologies.

The meeting highlighted that with this Decree, Colombians have been able to freely access a public folder allowing automatic access to their medical history, work history, and electronic invoices. Also, every Colombian will be able to have a free electronic signature for online transactions.

According to Héctor García, today, it is necessary to make the digital citizens’ model accessible: “We are on the verge of the most important digital transformation in Colombia,” said the President of Certicámara.

Another issue discussed was the use of biometrics and electronic signatures in digital services; the first is an identification system based on recognition of a physical and non-transferable personal characteristic, such as, for example, a fingerprint or facial recognition.

Electronic signatures are classified as a legal concept where an individual accepts the contents of an e-mail message through any valid electronic means.

For the panelists, the most important thing is to start publicizing this technology to make Colombia a highly developed country, as these technologies can speed up procedures and processes which today can take hours or days to complete.